LMS provides numerous areas where Admins can enable/disable functionality as well as setting defaults. No organization uses all the features. Why have them all on? The admin should customize the site to the needs of the organization. How can we do this?
Create a help course
This is so obvious and yet done by only 10% of sites I come across. Support your educators! It is a simple idea, isn’t it? You don’t even have to make all the content yourself. At the lowest level, link to relevant LMS docs. But you should do MORE than that. Invest some time every week to create your own videos and documentation. Don’t magically expect your users to magically absorb information from the Knowledge Unicorn as it flies past dropping sugary sweet candies of perfection and best practice as your educators sit in front of their screens of satisfaction. It just doesn’t happen!